Professional manufacturer and exporter that is concerned with the design, development and production of audio and video matrix, splitter, switcher, kvm, extender and converter.

200 FAQ

Can our logo or company name be printed on hdmi matrix?

2020-07-16

As for all our hdmi matrix, the customized logo is available. We provide professional design and production of high-grade products and customized services. As...

How can I track my hdmi matrix?

2020-07-15

Tesla Elec Technology Co.,Ltd. provides a tracking number for all shipments. This will allow you to track the location of their purchase. With this tracking number...

What port of loading available for hdmi matrix?

2020-07-15

In general, if customers have no special requirements, we choose the international ports which are near to our factory, which has been proved to save a lot of time...

What port of loading available for hdmi matrix?

What to do if hdmi matrix is damaged during shipping?

2020-07-15

The damaged hdmi matrix will be returned and quality ones will be re-supplied. We will find out the reasons for the damage. We have signed contracts with the forwarders...

What to do if hdmi matrix is damaged during shipping?

What to do if it is incomplete hdmi matrix delivery?

2020-07-15

Tesla Elec Technology Co.,Ltd. guarantees hdmi matrix delivered with all accessories and instruction manual packed in one package. Before we deliver the product,...

What to do if it is incomplete hdmi matrix delivery?

What should I do once I receive hdmi matrix imperfections?

2020-07-15

Never hesitate to contact us once you think you have received imperfect hdmi matrix. We would appreciate much that if you provide us with the inspection report as...

What should I do once I receive hdmi matrix imperfections?

Where to get help if hdmi matrix gets problem during the use?

2020-07-15

The problem will be solved efficiently if you contact our after-sales customer service department. The user experience has always been the focus of Tesla Elec Technology Co...

Where to get help if hdmi matrix gets problem during the use?

Can we arrange the hdmi matrix shipment by ourselves or by our agent?

2020-07-15

At Tesla Elec Technology Co.,Ltd., we support the idea of customers arranging the hdmi matrix shipment by yourselves or by your assigned agents. If you have been...

Can we arrange the hdmi matrix shipment by ourselves or by our agent?

What kind of packing is provided for hdmi matrix?

2020-07-15

Based on the product appearance and characteristics, and also the market needs, we can provide custom packages for hdmi matrix to satisfy customers' needs. If customers...

What kind of packing is provided for hdmi matrix?

Is hdmi matrix tested before shipment?

2020-07-14

Pre-shipment review (PSI) is just one of many excellent control evaluations conducted by Tesla Elec Technology Co.,Ltd.. This review is based on regular QC testing...

How to pay for hdmi matrix?

2020-07-14

Tesla Elec Technology Co.,Ltd. supports several types of payment methods, like open account, cash in advance, and L/C. There is no doubt that the payment method...

Does hdmi matrix have warranty period?

2020-07-14

Tesla Elec Technology Co.,Ltd. needs you to be happy with your buy. Your satisfaction with all the order is our main concern. When You have some questions about...

How long is the warranty period of hdmi matrix?

2020-07-14

A warranty provided by Tesla Elec Technology Co.,Ltd. deals with product defects in materials and workmanship from the original date of purchase from our factory...

How long is the warranty period of hdmi matrix?

How to extend hdmi matrix warranty?

2020-07-14

Here at Tesla Elec Technology Co.,Ltd., the warranty service may be extended through extended warranty plans purchased from the retailers or us. Based on the practical...

Can hdmi matrix be customized?

2020-07-14

Please consult Tesla Elec Technology Co.,Ltd. Customer Service for a specific model. hdmi matrix, as one of our hot sales, has always been popular among different groups of people...

Chat Online

Chat Online inputting...

* Name

* E-mail

* Company Name

* Content