Professional manufacturer and exporter that is concerned with the design, development and production of audio and video matrix, splitter, switcher, kvm, extender and converter.

200 FAQ

How to place an order on hdmi matrix?

2020-07-17

Contact our Customer Service if you want to place an older for hdmi matrix. For your benefit, we will have agreements in pace that state clearly how each situation...

How to get hdmi matrix quotation?

2020-07-17

In order to obtain the quotation of the hdmi matrix, please fill out the form on the “Contact Us” page and our staff will contact you as soon as possible. If...

How can I get to know hdmi matrix quality before placing an order?

2020-07-17

Tesla Elec Technology Co.,Ltd. is a professional manufacturer integrating supply and development of hdmi matrix with a target to keep enhancing product quality....

How can I get to know hdmi matrix quality before placing an order?

Is there free hdmi matrix sample provided?

2020-07-17

Some hdmi matrix items on the internet are marked "Free Sample" and can be ordered as such. In general, Tesla Elec Technology Co.,Ltd.'s regular products are available...

Is there free hdmi matrix sample provided?

How long will it take if I want hdmi matrix sample?

2020-07-17

We ensure the on-time shipment of hdmi matrix samples. Normally, the shipment of samples will take no more than one month. We also provide real-time logistics tracking...

How long will it take if I want hdmi matrix sample?

Who to pay the freight of hdmi matrix sample?

2020-07-17

For regular hdmi matrix products, samples are free except you will bear the state cost. So a state account such as DHL or FEDEX is required. We eager for your understanding...

Who to pay the freight of hdmi matrix sample?

How can I get hdmi matrix sample?

2020-07-17

You can get sample from Tesla Elec Technology Co.,Ltd. before you commit to buying. Please rest assured, we have enough stock of product ready for you. Each our...

Can hdmi matrix sample charge be refunded if order is placed?

2020-07-17

Generally, most of the manufacturers including Tesla Elec Technology Co.,Ltd. would love to refund the hdmi matrix sample charge to purchasers if the order is placed...

Can hdmi matrix sample charge be refunded if order is placed?

How long is delivery time of hdmi matrix?

2020-07-16

It depends on the project. Contact to learn how we can help meet your desired delivery schedule. Tesla Elec Technology Co.,Ltd. can provide much better delivery...

How long is delivery time of hdmi matrix?

Where can I follow my hdmi matrix order status?

2020-07-16

Once your goods have been shipped out, your order becomes available for online status tracking. Tesla Elec Technology Co.,Ltd. will send you the tracking number...

Where can I follow my hdmi matrix order status?

Is installation service provided for hdmi matrix ?

2020-07-16

Tesla Elec Technology Co.,Ltd. puts much emphasis on the importance of customer service, so we have different service projects including pre-sale service, installation...

Is installation service provided for hdmi matrix ?

How about hdmi matrix after-sales service?

2020-07-16

Tesla Elec Technology Co.,Ltd. has a well developed service and spare parts division that helps ourselves to successfully handle the pre and post sales issues that...

How about hdmi matrix after-sales service?

Are there services after hdmi matrix installation?

2020-07-16

Installation of hdmi matrix does not put an end to the service of Tesla Elec Technology Co.,Ltd.. Problems in use, maintenance, repair, etc. are solved by us. Service...

Are there services after hdmi matrix installation?

What services are offered for hdmi matrix?

2020-07-16

In today's B2B market, the concept of service is as important as sales. Typically, the services provided for a product may include product use training, periodic...

What services are offered for hdmi matrix?

Are we informed about hdmi matrix weight and volume after shipment?

2020-07-16

Yes, the weight and volume of hdmi matrix after shipment are included in the shipment form which is sent to our customers. The freight expense is calculated based...

Are we informed about hdmi matrix weight and volume after shipment?

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