Professional manufacturer and exporter that is concerned with the design, development and production of audio and video matrix, splitter, switcher, kvm, extender and converter.

INFO CENTER

Can hdmi matrix sample charge be refunded if order is placed?

2020-07-17

Generally, most of the manufacturers including Tesla Elec Technology Co.,Ltd. would love to refund the hdmi matrix sample charge to purchasers if the order is placed...

Can hdmi matrix sample charge be refunded if order is placed?

How long is delivery time of hdmi matrix?

2020-07-16

It depends on the project. Contact to learn how we can help meet your desired delivery schedule. Tesla Elec Technology Co.,Ltd. can provide much better delivery...

How long is delivery time of hdmi matrix?

Where can I follow my hdmi matrix order status?

2020-07-16

Once your goods have been shipped out, your order becomes available for online status tracking. Tesla Elec Technology Co.,Ltd. will send you the tracking number...

Where can I follow my hdmi matrix order status?

Is installation service provided for hdmi matrix ?

2020-07-16

Tesla Elec Technology Co.,Ltd. puts much emphasis on the importance of customer service, so we have different service projects including pre-sale service, installation...

Is installation service provided for hdmi matrix ?

How about hdmi matrix after-sales service?

2020-07-16

Tesla Elec Technology Co.,Ltd. has a well developed service and spare parts division that helps ourselves to successfully handle the pre and post sales issues that...

How about hdmi matrix after-sales service?

Are there services after hdmi matrix installation?

2020-07-16

Installation of hdmi matrix does not put an end to the service of Tesla Elec Technology Co.,Ltd.. Problems in use, maintenance, repair, etc. are solved by us. Service...

Are there services after hdmi matrix installation?

What services are offered for hdmi matrix?

2020-07-16

In today's B2B market, the concept of service is as important as sales. Typically, the services provided for a product may include product use training, periodic...

What services are offered for hdmi matrix?

Are we informed about hdmi matrix weight and volume after shipment?

2020-07-16

Yes, the weight and volume of hdmi matrix after shipment are included in the shipment form which is sent to our customers. The freight expense is calculated based...

Are we informed about hdmi matrix weight and volume after shipment?

Can our logo or company name be printed on hdmi matrix?

2020-07-16

As for all our hdmi matrix, the customized logo is available. We provide professional design and production of high-grade products and customized services. As...

How can I track my hdmi matrix?

2020-07-15

Tesla Elec Technology Co.,Ltd. provides a tracking number for all shipments. This will allow you to track the location of their purchase. With this tracking number...

What port of loading available for hdmi matrix?

2020-07-15

In general, if customers have no special requirements, we choose the international ports which are near to our factory, which has been proved to save a lot of time...

What port of loading available for hdmi matrix?

What to do if hdmi matrix is damaged during shipping?

2020-07-15

The damaged hdmi matrix will be returned and quality ones will be re-supplied. We will find out the reasons for the damage. We have signed contracts with the forwarders...

What to do if hdmi matrix is damaged during shipping?

What to do if it is incomplete hdmi matrix delivery?

2020-07-15

Tesla Elec Technology Co.,Ltd. guarantees hdmi matrix delivered with all accessories and instruction manual packed in one package. Before we deliver the product,...

What to do if it is incomplete hdmi matrix delivery?

What should I do once I receive hdmi matrix imperfections?

2020-07-15

Never hesitate to contact us once you think you have received imperfect hdmi matrix. We would appreciate much that if you provide us with the inspection report as...

What should I do once I receive hdmi matrix imperfections?

Where to get help if hdmi matrix gets problem during the use?

2020-07-15

The problem will be solved efficiently if you contact our after-sales customer service department. The user experience has always been the focus of Tesla Elec Technology Co...

Where to get help if hdmi matrix gets problem during the use?

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