Professional manufacturer and exporter that is concerned with the design, development and production of audio and video matrix, splitter, switcher, kvm, extender and converter.

INFO CENTER

How about kvm switch after-sales service?

2020-08-16

Tesla Elec Technology Co.,Ltd. has a mature service division which assists ourselves to successfully deal with the pre and post sales issues which are confronted by the customers...

How about kvm switch after-sales service?

Are there services after kvm switch installation?

2020-08-15

The services after kvm switch installation can be found in Tesla Elec Technology Co.,Ltd.. We highly emphasize the importance of service ranges after installing the products...

Are there services after kvm switch installation?

What services are offered for kvm switch?

2020-08-15

Unlike tangible and visible products, the services offered for kvm switch to customers are intangible but are embedded in the whole cooperation process. We've hired...

What services are offered for kvm switch?

Are we informed about kvm switch weight and volume after shipment?

2020-08-15

Yes, the weight and volume of kvm switch after shipment are included in the shipment form which is sent to our customers. The freight expense is calculated based...

Are we informed about kvm switch weight and volume after shipment?

Can our logo or company name be printed on kvm switch?

2020-08-15

For many kvm switch, we can supply customized logos. We provide professional design, customization and production solutions. We'll affirm the layout with you before manufacturing...

How can I track my kvm switch?

2020-08-15

With the advances of the Internet and the improvement of global logistics system, the logistics status of your kvm switch can be tracked through different channels...

What to do if kvm switch is damaged during shipping?

2020-08-15

The damage of goods during shipment seldom happens at Tesla Elec Technology Co.,Ltd.. But once it happens, we will do everything we can to compensate for your loss...

What to do if kvm switch is damaged during shipping?

What to do if it is incomplete kvm switch delivery?

2020-08-15

If your order is missing any items or parts, please let us know as soon as possible. Tesla Elec Technology Co.,Ltd. is committed to your satisfaction. You enjoy our guarantee...

What to do if it is incomplete kvm switch delivery?

What should I do once I receive kvm switch imperfections?

2020-08-15

Tesla Elec Technology Co.,Ltd. has set up some regulations and plans to deal with such an issue. Once you receive the kvm switch and find it imperfect, please notify...

What should I do once I receive kvm switch imperfections?

Where to get help if kvm switch gets problem during the use?

2020-08-14

Generally, we offer kvm switch along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor workmanship...

Where to get help if kvm switch gets problem during the use?

Can we arrange the kvm switch shipment by ourselves or by our agent?

2020-08-14

You can arrange your agent to deliver kvm switch. Tesla Elec Technology Co.,Ltd. has cooperated with reliable agents to deliver the goods for a long time which ensures...

Can we arrange the kvm switch shipment by ourselves or by our agent?

What kind of packing is provided for kvm switch?

2020-08-14

Tesla Elec Technology Co.,Ltd. has some general packaging guidelines that will help you prepare your package for shipping. Please consult our Customer Service for...

What kind of packing is provided for kvm switch?

Is kvm switch tested before shipment?

2020-08-14

Before shipment, Tesla Elec Technology Co.,Ltd. will perform strict test on each kvm switch to make sure they are flawless. During the production process, we strictly...

How to pay for kvm switch?

2020-08-14

There are several ways to pay for kvm switch, such as Letter of Credit, Telegraphic Transfer and Document against Payment. The payment could be made in the way you require...

Does kvm switch have warranty period?

2020-08-14

Tesla Elec Technology Co.,Ltd. hopes you are satisfied with the purchase. If your product needs repair during the warranty period, please call us. Your satisfaction...

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