Professional manufacturer and exporter that is concerned with the design, development and production of audio and video matrix, splitter, switcher, kvm, extender and converter.

200 FAQ

Are we informed about hdmi splitter 4 port weight and volume after shipment?

You can always contact us for an actual specification of the volume and weight of your shipment. As a professional company, we will calculate both volume and weight...

Can our logo or company name be printed on hdmi 2.0 splitter ?

Tesla Elec Technology Co.,Ltd. can print your logo or company name on hdmi 2.0 splitter . With professional staff and strong technical strength, we can do custom...

May Tesla Elec offer warehousing services?

We provide warehousing services according to customer requirements. Customers are very satisfied with our flexibility on warehousing services.Without the effort of each staff...

How about Tesla Elec shipping services?

Through cooperating with the domestic trustworthy carrier, Tesla Elec Technology Co.,Ltd. provides customers with a broad variety of shipping options. All orders...

What are Tesla Elec shipping modes?

There are several means of conveyance for you to choose. Ocean freight is a preferred mode of transport for Tesla Elec Technology Co.,Ltd.. The mode of transportation...

Does Tesla Elec have forwarder?

Tesla Elec Technology Co.,Ltd. has partnered with forwarders that will be delighted to assess your requirements and evaluate how they may benefit your company. We've...

How can I track my 1x3 hdmi splitter ?

Tesla Elec Technology Co.,Ltd. provides tracking number for all shipments. This will allow you track the location of their purchase. If you have not received your...

What port of loading available for 2x4 hdmi splitter ?

Most of the time, Tesla Elec Technology Co.,Ltd. will choose the port closest to the warehouse. If you have to define a port, please contact our Customer Service...

What to do if hdmi splitter for 2 monitors is damaged during shipping?

Tesla Elec Technology Co.,Ltd. makes every attempt to protect the item from harm, but it cannot be fully ensured. If you find any damage, please write it all down...

What to do if it is incomplete hdmi splitter for two monitors delivery?

If the quantity of hdmi splitter is not correct as you need, please contact us as soon as possible. When you receive the goods, we suggest that you inspect them...

What should I do once I receive HDMI switch splitter imperfections?

We take pride in our products, and we guarantee you that HDMI switch splitter receives severe QC test before shipping. Yet if the last thing we expect occurred,...

How to contact your after-sale service division?

In order to offer you with the highest quality of after sales service available, Tesla Elec Technology Co.,Ltd. has after-sale service division to provide consultations...

Where to get help if hdmi switch gets problem during the use?

After identifying the problems of hdmi switch , Tesla Elec Technology Co.,Ltd. will arrange the most professional after-sales team to help you. By following the instruction manual...

Can we arrange the hdmi switch 4k shipment by ourselves or by our agent?

If you would like to arrange the hdmi switch shipments, please contact us. Tesla Elec Technology Co.,Ltd. understands that in terms of transportation, you want your...

What kind of packing is provided for best hdmi switch ?

Tesla Elec Technology Co.,Ltd. has some general packaging guidelines that can help you prepare your package for shipping. For more information, please consult our Customer Service...

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