Professional manufacturer and exporter that is concerned with the design, development and production of audio and video matrix, splitter, switcher, kvm, extender and converter.

200 FAQ

How long will it take if I want kvm switch sample?

2020-08-16

The time may vary depending on the actual situation. Give us your requirements on the kvm switch sample first as detailedly as possible. If the sample you want is in stock now...

How long will it take if I want kvm switch sample?

Who to pay the freight of kvm switch sample?

2020-08-16

At Tesla Elec Technology Co.,Ltd., the freight of sample is collected. If we have some products in stock, we can offer one or two samples for free. But the international...

Who to pay the freight of kvm switch sample?

How can I get kvm switch sample?

2020-08-16

You can get sample from Tesla Elec Technology Co.,Ltd. before you commit to buying. Please rest assured, we have enough stock of product ready for you. Each our...

Can kvm switch sample charge be refunded if order is placed?

2020-08-16

Here in Tesla Elec Technology Co.,Ltd., paying (or not paying) samples is different from paying for a regular product because the price depends on a number of factors...

Can kvm switch sample charge be refunded if order is placed?

How long is delivery time of kvm switch?

2020-08-16

This depends on whether Tesla Elec Technology Co.,Ltd. has sufficient kvm switch inventory and whether there is custom service in need. The production is scheduled...

How long is delivery time of kvm switch?

Where can I follow my kvm switch order status?

2020-08-16

After your order leaves our warehouse, it's managed by a carrier which may provide tracking info until you get kvm switch. The monitoring information may be available...

Where can I follow my kvm switch order status?

Is installation service provided for kvm switch ?

2020-08-16

Tesla Elec Technology Co.,Ltd. provides installation support for kvm switch. We are always proud of our commitment to customer service with post-installation support included...

Is installation service provided for kvm switch ?

How about kvm switch after-sales service?

2020-08-16

Tesla Elec Technology Co.,Ltd. has a mature service division which assists ourselves to successfully deal with the pre and post sales issues which are confronted by the customers...

How about kvm switch after-sales service?

Are there services after kvm switch installation?

2020-08-15

The services after kvm switch installation can be found in Tesla Elec Technology Co.,Ltd.. We highly emphasize the importance of service ranges after installing the products...

Are there services after kvm switch installation?

What services are offered for kvm switch?

2020-08-15

Unlike tangible and visible products, the services offered for kvm switch to customers are intangible but are embedded in the whole cooperation process. We've hired...

What services are offered for kvm switch?

Are we informed about kvm switch weight and volume after shipment?

2020-08-15

Yes, the weight and volume of kvm switch after shipment are included in the shipment form which is sent to our customers. The freight expense is calculated based...

Are we informed about kvm switch weight and volume after shipment?

Can our logo or company name be printed on kvm switch?

2020-08-15

For many kvm switch, we can supply customized logos. We provide professional design, customization and production solutions. We'll affirm the layout with you before manufacturing...

How can I track my kvm switch?

2020-08-15

With the advances of the Internet and the improvement of global logistics system, the logistics status of your kvm switch can be tracked through different channels...

What to do if kvm switch is damaged during shipping?

2020-08-15

The damage of goods during shipment seldom happens at Tesla Elec Technology Co.,Ltd.. But once it happens, we will do everything we can to compensate for your loss...

What to do if kvm switch is damaged during shipping?

What to do if it is incomplete kvm switch delivery?

2020-08-15

If your order is missing any items or parts, please let us know as soon as possible. Tesla Elec Technology Co.,Ltd. is committed to your satisfaction. You enjoy our guarantee...

What to do if it is incomplete kvm switch delivery?

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